Attendees at GSX 2025 in New Orleans can explore Genetec Inc.’s new intelligent automation investigation features for Security Center SaaS at booth #1561. This marks the first public demonstration of tools designed to help operators find video evidence, grasp event context and wrap up cases in minutes.
Based in Montréal, Genetec Inc. is a global provider of enterprise physical security software. The addition embeds IA-driven search and analysis into its cloud-based Security Center SaaS. Organizations can now scan hours of footage in minutes, gain deeper insight into incidents, and bring cases to a close at record speed.
Genetec reports that many teams still endure lengthy video reviews and hop between multiple applications during investigations. The updated Security Center SaaS consolidates these tasks into a single user-friendly dashboard. Operators enter simple text queries to locate people or vehicles in live or recorded video, applying filters to narrow results by time, location or appearance.
“Security professionals are often under pressure to quickly analyze large volumes of video and data, especially following critical incidents,” says Jonathan Doyon, senior product group director at Genetec Inc. “Our new intelligent search gives investigation teams a faster, more intuitive way to find relevant evidence, piece together timelines, and securely share results, all from a single, unified interface. With the new investigation capabilities in Security Center SaaS, we’re delivering a unified, context-aware investigation experience where operators can quickly understand what happened and act with confidence. This is the kind of innovation security teams have been asking for, and this is only the beginning.”
Search outputs now come enriched with data on surrounding activity, events that occurred before and after an incident, and matches for individuals sharing similar characteristics. Genetec says this guidance points any operator straight to the right camera feed, slashing hours from the review process and removing the need to juggle different tools.
Built on an open foundation, Security Center SaaS integrates with one of the industry’s largest ecosystems of cameras and devices. Genetec says this approach gives organizations the freedom to select hardware that fits their needs without vendor lock-in. By tapping metadata from a range of manufacturers, the platform’s search tools reveal accurate, context-aware insights.
