In recent months, ADI and Snap One completed the blending of their product catalogs, service operations and company cultures. That effort wrapped up a 16-month integration process and united over 4,000 associates in more than 25 countries. The Even Better Together principle serves as the organization’s north star, shaping policies from product launches to customer engagement.
This merger sets the stage for an aggressive rollout: close to 500 new products will hit the market by year-end. Those additions will boost a combined inventory exceeding 5,000 stock-keeping units, all available through merged sales channels. The portfolio spans security cameras, networked access controllers and residential AV gear. Recognition has followed swiftly; to date, the group has collected over 100 awards from outlets such as Commercial Integrator, CE Pro and Security Sales & Integration, reflecting deep investments in research and development.
Last month, I toured the ADI headquarters in Melville, New York — a campus outfitted with demonstration labs, collaborative workspaces and training centers designed for installer education. Spanning roughly 150,000 square feet, the facility features hands-on demo rooms and open-plan offices. President Rob Aarnes and Senior Director of Communications Adrienne Zimoulis walked me through facility upgrades, noting how the layout supports product trials, engineering workshops and cross-team problem-solving.
During our conversation, they reviewed integration highlights since the two companies began uniting operations roughly one and a half years ago. They addressed Resideo’s plan to spin off the ADI business as a standalone public company, a move slated to close in the second half of next year.
Aarnes said the spin-off will allow a focused ADI leadership team to sharpen its attention on the wholesale distribution of low-voltage products, which cover both security and AV solutions. The change should give ADI the autonomy to make investment decisions and pursue mergers or acquisitions aligned with its core mission.
Expected to wrap up within nine to twelve months, the reorganization will produce two pure-play firms with cleaner financial structures and clearer market positions, according to Aarnes and Zimoulis. They stressed that every step will prioritize uninterrupted operations, making sure customer orders and supplier commitments are met without delay.
Engagement with customers and suppliers has guided the integration effort from day one. The team rolled out multiple sentiment surveys to capture concerns about inventory levels, delivery timelines and maintaining Control4’s brand identity.
Each issue was met with specific actions: R&D cycles were accelerated, partner support lines were strengthened and resources for exclusive brands like Control4 were maintained. Aarnes noted that partner feedback played a crucial role in setting these priorities.
Across its global R&D network, ADI maintains test facilities in the U.S., Europe and Asia. Engineers work alongside installers in the field, vetting prototypes under real-world conditions and refining designs before full production.
Looking ahead, the company will transition to a single corporate banner as ADI by the end of 2025. The unified name and logo aim to give contractors and integrators a consistent point of reference in all markets.
Alongside brand unification, ADI is streamlining its retail footprint. The strategy involves merging locations in close proximity and modernizing stores with updated shelving, digital kiosks and training pods to simplify the purchasing process.
As of my August visit, there were 205 ADI outlets spread across North America, Europe and Asia-Pacific. Plans call for further consolidations, remodels and selective expansions over the coming year. Larger footprints accommodate wider product assortments and dedicated demo areas for residential AV systems.
Newly rebranded ADI stores in Oklahoma City and Austin, Texas, already showcase the next-generation format. Similar renovations are underway in Canada, the United Kingdom and other key regions to ensure uniformity in look, feel and service offerings.
Meanwhile, the e-commerce platform continues to drive growth. Recent upgrades to AI-driven search algorithms have cut product search times by half and improved result accuracy, helping technicians find parts quickly on both desktop and mobile devices.
Such digital enhancements matter given the upcoming launch of nearly 500 products this year and an expanding roster of third-party brands. ADI rolled out a new microsite for Control4 partners, offering streamlined ordering, project planning tools and integrated support resources.
When a customer logs in online, taps the mobile app or enters any store, the goal is a seamless omni-channel experience. Consistent pricing, real-time inventory visibility and unified account access reflect ADI’s customer-centric approach.
Under the hood, technology transformations have been just as significant. A North America-wide ERP transition concluded recently, and next-generation distribution order management software is being introduced to boost speed and scalability in warehousing and fulfillment.
Aarnes and Zimoulis remarked that these investments go beyond meeting basic requirements; they are intended to exceed installer and integrator expectations by delivering faster, more reliable service.
Technology may power efficiency, but leadership sees the human touch as indispensable. As Snap One finishes its move into the ADI structure, the company has deployed specialized AV sales consultants to provide dedicated support and training for complex system designs.
That step underscores how partner input drives ADI’s decision-making. Feedback loops ensure new services and staffing align with evolving installer needs, whether for security camera installations or advanced home-theater projects.
At the same time, ADI’s mergers-and-acquisitions team is reviewing targets in adjacent markets, including IoT sensor providers and software platforms that complement the existing distribution portfolio.
With the planned spin-off from Resideo on the horizon, ADI’s leadership is laying the groundwork for independent, growth-focused operations. The two resulting public companies will each carry simplified balance sheets and clear investment mandates.
Long-term growth and value creation for shareholders, channel partners and end users remain at the center of ADI’s strategy. Aarnes emphasized that the company will be positioned to act swiftly on emerging market opportunities.
Through expanded retail footprints, refurbished store environments, improved digital platforms and continued investment in cutting-edge technology, ADI is poised to elevate the Even Better Together concept to new levels.
